Turnkey Management From Day One
We've managed 105 properties to 72% occupancy. Here's exactly how we'll do it for yours.
Phase 1
Property Onboarding & Evaluation
Initial Consultation
30-minute call to understand your property, investment goals, and timeline. We discuss location, size, condition, and financial objectives.
Property Evaluation
Thorough assessment (virtual or in-person) evaluating proximity to major employers, property condition, HOA restrictions, and comparable properties.
Market Analysis & Financial Projections
Detailed financial analysis with projected monthly income, occupancy rates, expense breakdown, and expected ROI based on real portfolio data.
Phase 2
Setup & Launch
Furnishing Strategy
Guidance on furnishing options: self-furnish with our vendor list, use our in-house service, or hybrid approach. All to SHH brand standards.
Professional Photography & Listing
Professional photos and compelling listing copy highlighting proximity to employers, amenities, and ideal guest profiles. Optimized for search visibility.
Pricing Strategy Development
Dynamic pricing based on market demand, seasonal trends, length of stay, and competitive positioning. Balances occupancy with revenue maximization.
Phase 3
Operations & Guest Management
Guest Acquisition & Screening
Marketing across multiple channels with thorough screening: employment verification, background checks, and reference validation for quality tenants.
Booking Management
Complete booking process handling: inquiry response (within 2 hours), lease agreements, security deposits, and move-in coordination. You never interact with guests.
24/7 Guest Support
Round-the-clock support for questions, maintenance requests, emergencies, and check-in/check-out assistance. Hotel-level service for positive reviews.
Property Maintenance & Inspections
Routine inspections between guests, preventive maintenance scheduling, vendor coordination, and emergency response with trusted local contractors.
Phase 4
Financial Reporting & Owner Experience
Monthly Financial Statements
Detailed reports by the 5th of each month showing rental income, itemized expenses, management fees, and net income. Complete transparency.
Transparent Fee Structure
Straightforward percentage of rental income. No hidden fees, setup charges, or cancellation penalties. You only pay when your property generates income.
Direct Deposit Payments
Net income deposited directly to your bank account monthly by the 15th. Track all financial activity through your owner dashboard.
Owner Dashboard Access
Real-time access to booking calendar, financial metrics, maintenance history, guest reviews, and upcoming reservations. Plus dedicated owner support team.
Phase 5
Ongoing Optimization
Performance Reviews
Quarterly reviews analyzing occupancy trends, revenue performance vs. projections, guest satisfaction scores, and improvement opportunities.
Market Adjustments
Proactive adjustments to pricing strategies, marketing approaches, and guest targeting as market conditions change to maintain optimal performance.
Property Improvements
Recommendations for upgrades or improvements to increase rental income, improve guest satisfaction, or reduce maintenance costs. All require your approval.
Typical Timeline
Complete setup in 2-3 weeks from consultation to launch
Week 1
Initial consultation, property evaluation, and financial projections
Week 2
Furnishing setup and property preparation
Week 3
Professional photography, listing creation, and launch